Terms & Conditions

1. Acceptance of Terms

By accessing or using the website bluphoenixsupport.org and registering for any training or services offered by Blu Phoenix Support, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services Offered

Blu Phoenix Support, LLC provides peer support training, Critical Incident Stress Management (CISM) certification courses, wellness programs, and related resources primarily for law enforcement officers, first responders, and their families. All training programs are subject to availability and may be modified or cancelled at our discretion.

3. Registration and Payment

• Registration for training classes is complete only upon receipt of full payment.
• All payments are processed securely through Stripe. By registering, you agree to Stripe's Terms of Service.
• Prices are listed in US dollars and are subject to change without notice prior to your registration.
• You are responsible for providing accurate registration information. Inaccurate information may result in forfeiture of your registration.

4. Cancellation and Refund Policy

No refunds are issued. All registrations and payments are final. If you need to cancel, you may contact blu@bluphoenixsupport.org to discuss other options, but refunds will not be provided.

5. Tickets and Attendance

Upon successful payment, a unique ticket ID will be issued for each registered participant. Ticket IDs are required for event check-in. Please safeguard your ticket ID — we are not responsible for lost or stolen IDs. Tickets are non-transferable without prior written approval.

6. Conduct and Eligibility

Training events are professional environments. Participants are expected to behave respectfully toward instructors and fellow attendees. We reserve the right to remove any participant whose conduct is disruptive, and no refund will be issued in such cases. Some courses may have eligibility requirements; it is your responsibility to ensure you meet them before registering.

7. Intellectual Property

All content on this website — including text, logos, graphics, and training materials — is the property of Blu Phoenix Support, LLC or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses. Training content is for educational purposes and does not constitute licensed mental health therapy or legal advice.

9. Limitation of Liability

To the fullest extent permitted by law, Blu Phoenix Support, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Blu Phoenix Support, LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorneys' fees) arising out of your use of our services or violation of these Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Oklahoma, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Oklahoma County, Oklahoma.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance.

13. Contact Us

For questions about these Terms, please contact: