Privacy Policy

1. Introduction

Blu Phoenix Support, LLC ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bluphoenixsupport.org or register for our training programs.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and organization or department when you register for a class or contact us.
• Payment Information: Payment card details are processed securely by Stripe. We do not store your full card number on our servers.
• Usage Data: Pages visited, time spent on the site, browser type, and IP address collected automatically via standard web analytics.
• Communications: Any messages, inquiries, or feedback you send us directly.

3. How We Use Your Information

We use the information we collect to:

• Process class registrations and payments
• Send registration confirmations and event-related communications
• Respond to inquiries and provide customer support
• Improve our website and service offerings
• Comply with legal obligations

4. Confidentiality of Peer Support Interactions

Any personal stories, experiences, or disclosures shared during peer support sessions or training are treated with strict confidentiality. We do not use personal narratives for marketing, content creation, or any purpose beyond direct support services without explicit written consent.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Stripe for payment processing; email providers for transactional communications.
• Legal Requirements: When required to comply with applicable law, regulation, or legal process.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Registration records may be retained for up to 7 years for business and tax purposes.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at blu@bluphoenixsupport.org. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: